FREQUENTLY ASKED QUESTIONS:

Q: WHAT DO YOU USE?
A: We use squarespace website builder alongside custom code. Squarespace has a variety of functions and features. Hamster Web Designer is a squarespace circle member, which is a program for professionals who create stunning websites for their clients. 

 

Q: WHAT PAYMENTS DO YOU TAKE? 
A: Online bank transfers and we also accept PayPal 

 

Q: HOW DO PAYMENTS WORK?
A: A squarespace subscription must be purchased on a monthly or annual basis. Payments start at only £15.90 a month. For the Web Design, you don't have to pay in full right way. We take a deposit of £100 and when you're happy we charge the remaining £100.  Once the account is setup and the deposit is received we will start building your website. If you are unhappy with the service given, no further payments will be taken. The subscription (if on monthly basis) will be ended and the website deactivated. 

 

Q: WHAT DO I NEED TO PROVIDE FOR MY WEBSITE?
A: See the information pack here for what you need to provide after paying a deposit: 

 

Q: DO YOU DO LOGO DESIGN?
A: Yes, we also do logo design, business card and flyer design. Fill in the contact form for more details. 

 

Q: HOW LONG WILL MY WEBSITE TAKE TO DESIGN?
A: We can get websites fully completed within 3-5 days. If you need your website urgently, we can have it live within 3-6 hours.  This is dependent on the quantity of content and the complexity of the design. 

 

Q: WILL I BE ABLE TO EDIT MY WEBSITE AFTER HANDOVER?
A: Yes, squarespace is a user friendly platform. We will give you help and advice before and after we hand the website over to you. 

 

Q: CAN YOU EDIT MY WEBSITE AFTER HANDOVER?
A: Yes, I can edit, update and maintain your website on your behalf at £11/hr. Fill in the contact form on the contact page for more details.